Enterprise Customer Success Engineer

About us:

Zenity is the first application security platform designed to help enterprises secure and govern copilots and low-code development. Our SaaS platform is built from the ground up with a security-first approach centered on three pillars: Visibility, Risk Assessment, and Governance to help our customers know their business applications and copilots that are being created by all business users, outside of the purview of IT. As the founding member of the OWASP Top 10 project specifically focused on low-code/no-code development, Zenity takes a community-oriented approach to this rapidly evolving security vector. We recently completed our Series A round of investment led by Intel Capital and are continuing to create a new category to bring application security controls to the world of AI and low-code development and are looking for creative thinkers and doers to help take us to the next level.

About the job:

We are seeking a highly skilled and motivated Customer Success Engineer to join our dynamic team. In this role, you will play a pivotal part in ensuring our clients’ success by harnessing your expertise in the low-code/no-code platforms. As a Customer Success Engineer, you will work closely with large organizations across the globe, guiding them on how to effectively leverage low-code/no-code technologies to enhance their security posture. Your technical background and orientation, along with a deep understanding of cybersecurity, will be instrumental in enabling our clients to thrive in this rapidly evolving landscape. If you are a highly motivated individual with a strong technical background and a passion for helping organizations thrive in the low-code/no-code world, we encourage you to apply. Join us in our mission to revolutionize cybersecurity for the digital age.

Responsibilities:

• Client Engagement: Establish and maintain strong relationships with our enterprise-level clients, serving as a trusted advisor on low-code/no-code security solutions
• Technical Expertise: Leverage your technical background and orientation to understand client needs and identify opportunities to enhance their security using our products and services
• Solution Guidance: Educate clients on the benefits of low-code/no-code security solutions and guide them on how to implement and utilize these technologies effectively
• Problem Solving: Work closely with clients to identify and solve security challenges specific to their environments, ensuring their compliance with industry standards and best practices
• Product Knowledge: Stay up-to-date with our product offerings and advancements in the low-code/no-code field, enabling you to provide expert guidance to clients
• Feedback Loop: Collaborate with our product development and engineering teams to relay client feedback and contribute to the enhancement of our products