About Us:
Zenity is the first and only holistic platform built to secure and govern AI Agents from build time to runtime. We help organizations defend against security threats, meet compliance, and drive business productivity. Trusted by many of the world’s F500 companies, Zenity provides centralized visibility, vulnerability assessments, and governance by continuously scanning business-led development environments. We recently raised $38 million in a Series B funding, solidifying our position as a leader in the industry and enabling us to accelerate our mission of securing AI Agents everywhere.
Responsibilities:
- Serve as the first point of contact for all IT-related inquiries and technical support issues for all company sites around the world
- Provide tier-1 troubleshooting and resolution for hardware, software, and connectivity problems (Mainly MacOS but not only).
- Install, configure, and maintain laptops, workstations, peripherals, and software applications.
- Assist with user account setup, access management, and permissions across internal systems.
- Monitor and maintain network stability and connectivity, escalating complex issues as needed.
- Manage IT inventory, track equipment assignments, and ensure asset documentation is up to date.
- Support onboarding and offboarding processes by preparing and retrieving equipment.
- Enforce security best practices, including software updates, device compliance, and data protection policies.
- Collaborate closely with other IT and security team members to improve internal IT processes and automation.
- Provide clear communication and timely updates to end users, maintaining a positive customer experience.